We've got your back. And your users' backs.
Our clients says that our live support is a rare and beautiful thing. We provide thoughtful, cheerful support via phone, email and an online ticketing system that marks any request from you as a STAT priority (drop everything and help them now!)
We also provide proactive support, meaning that we think beyond the immediate issue to what you or your user is trying to accomplish. For example, if someone says they are having browser trouble and need an appraisal for a meeting that is starting in 15 minutes, we first will email a PDF of the appraisal, and then help them check their browser settings when they have time.